Office of the Student Advocate
Cornell University Student Assembly
OFFICE OF THE OMBUDSMAN
(50th Anniversary) confidential, neutral, independent
What it is
The Ombudsman’s office is non-disciplinary and exists as a confidential, informal, advisory resource for students, faculty, and staff to guide them through academic disputes and other interpersonal issues.
The Ombudsman’s office is independent of the University and is not obligated to share information about the complaints that come through their office.
They will not act in a representative capacity but will guide community members through their complaints.
Example usages of this office
Sally Sue is nervous about a grade she received in her economics class. She expresses her concern to the Ombudsman’s office, and they guide and support her through how to discuss her issue with the Professor.
Sally Sue is upset about the way that she is being treated in interactions with a Professor (has a fear of discrimination). The Ombudsman’s office is a good resource for her to voice her complaints and create an action plan for future interactions with her Professor.
Examples of common misconceptions
Sally Sue would like the University to take action against her professor for the grade that she received - The Ombudsman’s Office is unable to act in this capacity
Sally Sue would like the Ombudsman’s Office to act on behalf of her in interactions with a Professor who she considers is discriminating against her - The Ombudsman’s Office is unable to act in this capacity