What it is​

  • The Financial Aid Office exists as a resource to help eligible students make Cornell more affordable. 

  • The Financial Aid Office assists a multitude of students each semester and they want you to reach out when you have questions. 



Example usages of this office

  • Sally Sue wants to appeal her financial aid decision. She reaches out to the Financial Aid Office. It is a busy time of year. When she  doesn't hear back after a week or so, she  follows up to make sure the office received her email.

  • Sally Sue does not understand her financial aid package. She reaches out to  the Financial Aid Office for help. 

  • Sally Sue has a work study grant and is looking for a job on campus. The Financial Aid Office helps her find a job.

Examples of common misconceptions 

  • Sally Sue wants a refund for something  on her bursar account. Financial Aid cannot help with this and refers her to the bursar's office. 

  • Sally Sue wants to waive health benefits. The Financial Aid Office cannot help with this and refers her to the Student  Health Benefits website. 

  • Sally Sue has questions about her work study compensation. Financial Aid cannot help with this and refers Sally Sue to the Human Resources Office.

  • Sally Sue feels that she is being discriminated against at her on campus job. Financial Aid cannot help her and refers Sally Sue to Human Resources. 


The OSA is made up of undergraduate students acting as caseworkers in different fields to navigate issues including conduct violations, grade disputes, enrollment issues, financial aid problems, residency concerns, discrimination and harassment.

Disclaimer: The Office of the Student Advocate is available as a point of contact to help students navigate Cornell bureaucracy and provide advice but does not guarantee any results.

Photography by Savanna Lim

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